Terms and Conditions of Purchase

Before placing your order, please confirm you agree to these terms and conditions of purchase:

Payment will be taken via your specified method before your Karimix product is despatched. If payment is not received, your order will be cancelled and your order will not be despatched. Of course we want you to receive your goods, so when possible Karimix will contact you if there is an issue with your order.

The items and quantities of your order have been selected by you the purchaser. Once your order has been placed and processed by Karimix, you are unable to change the items and quantities. If your order has been made in error, please contact orders@karimix.com where we will try to resolve the issue

Karimix cannot accept returns of our products. Please see our separate returns policy.

DIETARY INFORMATION

Karimix states the ingredients of each product clearly on our website and each item itself. Please read these carefully before consumption if you have any allergies. Karimix want to be sure you enjoy our products, but we do not accept liability should you have a reaction to our products.

GENERAL INFORMATION

By placing an order with us you are agreeing to accept these terms and conditions. Please do not use or access this website if you do not agree with our terms and conditions.

These terms do not affect your statutory rights.

UPDATING TERMS AND CONDITIONS

We reserve the right to amend or remove any section of the terms and conditions without prior notice. We encourage you review these terms and conditions each time you place an order.

PAYMENT

Our prices are all in sterling, have a zero % VAT rate and are exclusive of postage and packing unless stated otherwise. Every care has been taken to ensure that all prices on our website are accurate, but if an error occurs we will supply your goods at the lower price.

Payments can be made using Debit Card, Visa, MasterCard, American Express or PayPal.

DELIVERY

We want to provide you with the best possible service so we use a fully traceable courier company. 95% of orders are delivered within 3-5 working days of receipt of your order for standard delivery, subject to stock availability and external forces beyond our control. We cannot make deliveries on weekends.

Please note that deliveries will be made to the address as you have entered it and we will not accept liability for any failed or late deliveries due to inaccurate address details. Always provide a contact telephone number so that our courier can get further directions if necessary.

Our products require a signature upon receipt, so please ensure that someone will be able to accept the delivery. However, if there is no-one to sign then the courier will leave a card and attempt delivery at another time. It then becomes the recipient responsibility to contact the courier to arrange a suitable delivery date. Alternatively, we can deliver to a work address if this is more convenient for you. Just fill in the NOTES section when you place your order.

We can deliver to all addresses within the UK mainland only excluding Northern Ireland.

DELIVERY CHARGES

Units Prices
1-2 units £5.50
3-9 units £6.30
10-40 units £8.50

Our delivery is done by consignment, and charged accordingly.

Service Price (includes 20% VAT)
England & Wales Mainland Next day Parcels £8.00 up to 20 kilos plus 40p per kilo thereafter.
Max box weight 25kg and you can send as many boxes per consignment address.
1-Kilo Bag Service (Mail Pack) Next day £5.50
5-Kilo Bag Service (Courier Pack) Next day £6.30
Time Deliveries 9am Surcharge of £26.00
10am Surcharge of £19.50
12 noon Surcharge of £16.00
Saturday £26.00 Surcharge plus timed delivery rate, 9am, 10am, 12noon. No standard next day available on Saturday Delivery.
Scotland (Surcharge + Normal Rate) Quoted on request
Southern Ireland – By road (2-5 days transit time) Quoted on request

Our final condition is that you enjoy your Karimix products – use liberally and share with friends and family!